Under the data protection legislation in force, the sole proprietor Hélder Teodósio Mendonça, hereinafter referred to by his trading name "Hélder Gym", with NF no. 196987911, located at Rua Manuel Cabrita Teodósio, lote 4, loja B, 8135-155, Almancil, is the Data Controller of the data requested from its clients and whose purpose is the Commercial Relationship within the scope of the gym service for sports and fitness activities contracted with clients, this being the lawfulness for the processing of the data requested from the data subject and made available by it.
- The data collected on the website are: name, email address and contact number, telephone and/or WhatsApp for the purposes of future contact and booking the assessment. The data is received exclusively at the address herldergym.almancil@gmail.com;
- If the data subject authorises the use of their contact details (name, telephone number and email address) for marketing and advertising purposes, these details will be used by Hélder Gym's internal services.
- The Cookies policy can be consulted HERE
- The Hélder Gym website https://heldergym.pt/ uses the 'Like' and Share buttons of the following social networks: (WhatsApp, Facebook, Instagram, TikTok and YouTube):
- The Hélder Gym website uses the following plugins:
- All-in-One WP Migration
- All-in-One WP Migration Unlimited Extension
- CookieYes | GDPR Cookie Consent
- Forminator
- DiviFlash
- Hustle
- Joinchat
- Rank Math SEO
- TranslatePress – Multilingual
- Google Analytics
- Internally, the data collected will be processed, with different levels of access, under professional secrecy and confidentiality, by the administrative services, exercise technicians and management;
- At any time, the data subject has the right to ask the data controller for access to his/her data, as well as the right to rectify it if necessary. You have the Right to Information on how your data is processed. They have the Right to Object and the Right to Restriction of Processing. You have the right to have your say in relation to automated individual decisions that Helder Gym may make. You have the Right of Portability and the Right to Erasure;
- Regarding Automated Decisions, the website https://heldergym.pt/ may draw up a user profile, which will allow us to draw up a customer profile, using Google Analytics, based on personal characteristics, preferences, behavioural history and location. The information collected helps us to optimise the content, navigation, layout and performance of the website so that we can provide a better service. The web analytics service is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be created to prevent your data from being collected on future visits to this site: Deactivate Google Analytics. For more information on how Google Analytics processes user data, please consult Google's privacy policy: https://support.google.com/analytics/answer/6004245
- The data requested from the owners via the website will be retained by Hélder Gym for 1 year, provided there is no contractual relationship; if there is a contractual relationship, the billing data will be retained for 10 years;
- Hélder Gym strives for a 100% digital system, so there is no printing of documents. Digital documents are disposed of digitally;
- Hélder Gym is committed to the confidentiality of the personal data requested from its clients, and will therefore always take the technical and organisational measures necessary to comply with the Regulation, guaranteeing that the processing of the data is lawful, fair, transparent and limited to the legal purpose of the aforementioned contract. Hélder Gym adopts the appropriate measures to ensure the integrity of the data requested, as well as the privacy of its owners;
- Hélder Gym has appointed Antonieta Guerreiro as EPD/DPO, who can be contacted on 965 892 011 and by e-mail: dpo@antonietaguerreiro.com;
- Within the scope of subcontracted services, Hélder Gym cannot guarantee that subcontractors will not transfer data to countries of the European Union, the European Economic Area and third countries, through electronic addresses and server hosting, in order to fulfil the legal purpose of the contract and in the interests of the data subject, always guaranteeing compliance with the data protection regulations in force;
- Externally, companies subcontracted for the following technical services, from which declarations of compliance with the GDPR have been requested, may also have access to customer data:
- company that provides accounting services;
- computer programme for customer management and invoicing;
- a company subcontracted for IT management and video surveillance, which may have remote access, under authorisation, to all data on Helder Gym equipment;
- Mário Neto – Marketing On-line - a social media management company that can access photos and videos previously authorised by clients, as well as the profiles of social media users (including Facebook, Instagram, Tik Tok and Youtube).
- DIGIPIV - company subcontracted to create the website www.heldergym.pt and its server, and may have access to the data contained in the form on the site. DIGIPIV's servers comply with the GDPR.
- Antonieta GuerreiroThe Data Protection Officer is an individual service provider within the scope of the GDPR who may have access through consultation of clients' names as part of periodic audits;